Mini Recorder sells compact voice-activated audio recorders. Every order is hand-packed and checked before it leaves us. This page explains exactly how that works.
Where we deliver
We currently ship orders to the following countries:
- United Kingdom
- United States
- Canada
- Australia
- New Zealand
- Ireland
Shipping to additional countries may become available in the future.
Order processing time
Orders are processed within 1–3 business days (Monday through Friday). Orders placed after our daily order cut-off time, on weekends, or on public holidays will be processed on the next available business day.
Order cut-off time
Our daily order cut-off time is 3:00 PM Eastern Time (ET). Orders received after this time will be processed on the next business day.
Delivery Time
Estimated delivery times for all destinations listed above are as follows:
Handling Time: 1–3 Business Days
Transit Time: 5–7 Business Days
Total Delivery Time: 6–10 Business Days
Delivery estimates begin once your order has been dispatched. Please note that actual delivery times may vary depending on your location, shipping carrier, customs processing, weather conditions, or other unforeseen circumstances.
Free Shipping
We offer FREE standard shipping on all orders to every country listed above.
Shipping Partners
We work with trusted shipping carriers, including:
- USPS
- UPS
- FedEx
- DHL
The shipping carrier used for your order may vary depending on your delivery location, package size, and shipping method selected.
Customs, Duties and Import Charges
Orders delivered outside the United States may attract import duty, tax, or a handling fee set by your own customs authority. These charges are determined by the destination country and are the responsibility of the recipient. They are not included in the price you pay at checkout.
Order Tracking
Once your order has been shipped, you will receive a confirmation email containing your tracking information.
You can also track your shipment at any time through our Track Your Order Page.
Delayed Deliveries
While we always strive to deliver your order within the estimated delivery timeframe, unexpected carrier delays may occasionally occur.
If your order is significantly delayed or there has been no tracking update for an extended period, please contact our customer support team at support@mini-recorder.com. We will investigate the shipment with the carrier and assist you with the next steps.
Incorrect or Incomplete Delivery Information
Customers are responsible for providing complete and accurate shipping information when placing an order.
If an order is returned to us due to an incorrect or incomplete delivery address, additional shipping charges may apply to reship the order. The customer will be contacted before any additional charges are applied.
Address Changes
If you need to update your shipping address, please contact us as soon as possible.
Please note that address changes may not be possible once your order has entered processing or has been dispatched.
Order Cancellations
Orders may be cancelled within 24 hours of purchase, provided the order has not yet been processed.
Once an order has been processed or shipped, cancellation requests may no longer be accepted.
For more information, please refer to our Return & Refund Policy.
Damaged or Missing Deliveries
If your order arrives damaged, is missing, or you notice any issue with your delivery, please contact our customer support team as soon as possible.
When contacting us, please provide the following information:
- Your order number
- A brief description of the issue
- Photos of the product and packaging, if applicable
Our customer support team will review the information provided and guide you through the next steps toward resolving the issue.
Contact information
Trade name: Mini Recorder
Email: support@mini-recorder.com
Phone number: +1 (424) 472-4172
Business address: 1470 West Street, Wilson, WY 83014, USA
Business hours: Monday to Friday, 7:00 AM–3:00 PM (ET)
We aim to respond to all inquiries within 24 business hours (Monday–Friday). Messages received outside our business hours or on weekends will be responded to on the next business day.