Every order ships with tracking. Here is how to find yours.
Your tracking number
As soon as your order leaves us, we email you a shipping confirmation containing your tracking number and a link to the carrier. This is usually 1–3 business days after you order.
If you cannot find that email, check your spam or promotions folder first — it is the most common reason people miss it. If it is not there, email us and we will resend it.
Tracking has not updated yet
A tracking number can take 24–48 hours to show its first scan after it is issued. This is normal and does not mean anything is wrong.
For international orders, tracking may also appear to pause for several days while the parcel clears customs in the destination country.
Delivery estimates
Orders are processed within 1–3 business days, then take 5–7 business days in transit, for a total estimate of 6–10 business days. Full details are in our Shipping Policy.
Still stuck?
If your order is significantly past its estimated delivery date, or tracking has not moved for an extended period, email us your order number and we will open an investigation with the carrier.
Contact information
Trade name: Mini Recorder
Email: support@mini-recorder.com
Phone number: +1 (424) 472-4172
Business address: 1470 West Street, Wilson, WY 83014, USA
Business hours: Monday to Friday, 7:00 AM–3:00 PM (ET)
We aim to respond to all inquiries within 24 business hours (Monday–Friday). Messages received outside our business hours or on weekends will be responded to on the next business day.